KUMO: Crossbody plush bag
KUMO: Crossbody plush bag
Wear KUMO the Cloud across your outfit with confidence. Our plush bag features a zipper closure and a black strap, easy to style with most outfits.
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Each piece is a part of a bigger story — your story. Please treat them and yourselves with care.
Questions?
How does it fit?
How does it fit?
Head to our sizing page to see how each product fits
What is the process for ordering from your website?
What is the process for ordering from your website?
Ordering from our website is as simple as a few clicks! Navigate through our collections and select your favorite items. Add them to your cart and, once you're done shopping, proceed to checkout. Fill in your shipping and payment details, review your order, and click 'place order'. You'll receive an order confirmation and, once your order is dispatched, a shipping confirmation.
I've made a mistake on my order, can I change it?
I've made a mistake on my order, can I change it?
If you've made a mistake on your order or changed your mind about something, contact us ASAP via the contact form on this site. If your order hasn't been processed and shipped, we can make changes. However, once it's been shipped, we're unable to modify your order.
What's the delivery time for my order?
What's the delivery time for my order?
For non-preorder items, our fulfillment time can be up to 2 weeks, dependent on the backlog we might have around busier times of the year. Shipping times within the USA are typically around 5-7 business days, while international orders can take around 3-5 weeks. We want to get your orders to you as soon as possible.
Do you offer returns or refunds?
Do you offer returns or refunds?
We can only offer returns and refunds under certain conditions, such as if you've received damaged, incorrect, or missing items. Please check our refund and returns policy for more detailed information.
What if my order gets lost in the mail?
What if my order gets lost in the mail?
While we do everything we can to ensure your order reaches you, once it's been handed over to the postal service, we unfortunately can't control its journey. If your order does get lost, we're more than willing to help you investigate the issue, but please understand that we cannot offer refunds or replacements for lost parcels.
